Case Management- Improve office efficiency and increase client satisfaction

This webinar covers best practices and innovations in case management for the plaintiff law firm. Tim will discuss the importance of knowing your vision for the firm and the case management processes and systems that improve efficiency for your office and increase client delight with your firm.

Tim will discuss how to efficiently and effectively move the client’s case through your firm from sign-up to resolution. He will cover best practices for accepting the case from intake, setting client expectations, coordination of treatment, client contact, and file reviews. Workflow efficiency between attorneys and their assistants during case management is extremely important to the client’s experience. Tim will cover tools, training, and expectations of how to set up those efficient systems of client contact